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Find answers to the most common questions about our products, services, orders, and support below.
Most printed products, including invitation cards, wedding signs, menus, seating charts, and guest books, are delivered within 2 weeks after you approve the final design. RSVP websites are typically completed within 3 business days after we receive all the required information.
Please note that delivery times may occasionally be affected by courier delays, holidays, or unforeseen events such as postal strikes.
Absolutely! If you need to make changes after submitting your personalization form, simply email support@wowrsvp.com with your Order ID and the requested changes.
Please note that once your design has been approved and sent to production, we'll do our best to accommodate your request. However, changes cannot be guaranteed once printing has begun.
Your satisfaction is important to us. If you experience a printing defect or receive a product with poor print quality, please email support@wowrsvp.com with your Order ID and clear photos of the issue.
Our team will review your request and work with you to resolve the problem as quickly as possible.
Once your order ships, you'll receive a tracking number by email so you can monitor its progress.
If your package is delayed, please check the tracking information first. If the tracking status shows Delivered but you haven't received your package, or if you need additional assistance, please contact the shipping carrier or reach out to our support team.
At this time, wowRSVP ships within the United States and Canada only.
We're always looking to expand our shipping destinations, so stay tuned for future updates.
Yes! Our Customer Support team is happy to assist with simple design edits, such as updating text, changing colors, or adjusting layouts.
If your project requires more extensive customization, we also offer professional design services to help bring your vision to life.
Yes. All personalized printed products include a digital design proof for your review and approval.
Printing begins only after you approve the final design, giving you the opportunity to carefully review all names, dates, spelling, and event details.
Before approving your design, we recommend reviewing all names, dates, times, venue addresses, spelling, grammar, and other personalized information carefully.
Once your design has been approved and production begins, corrections may no longer be possible.
Orders may be canceled before design work has started or before the final design has been approved.
Once your order has entered production or printing has begun, cancellations may no longer be possible. If you have questions about your order, please contact us as soon as possible.
If you have any questions or need assistance, we're here to help.
Simply complete the contact form on this page or email us at support@wowrsvp.com. Please include your Order ID whenever possible so we can assist you more quickly.
Our support team typically responds within one business day.
Need More Help?
Need assistance with your order, design, shipping, or RSVP website? Complete the form below and our team will get back to you within one business day. For faster service, please include your Order ID if available.